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Waters Corporation Expands c.shop; Online Product Resource Opens to Scientists Outside U.S.

MILFORD, Mass.--(BUSINESS WIRE)--Sept. 1, 2000--Waters Corporation (NYSE:WAT) announced today that beginning September 1, customers in Europe, Canada, Puerto Rico, and Mexico can place online orders for Waters chromatography consumables and instrument spare parts at http://c.shop.waters.com. Initially launched in the United States in February, Waters c.shop(TM) is the exclusive online venue for ordering Waters HPLC columns, sample preparation and filtration products, and Waters Quality Parts(R). Waters plans to roll out the service to other localities as well in the near future.

Says Mike Harrington, - U.S. Chemistry Sales Director, "After only 6 months of operation, sales through c.shop(TM) represent a significant and fast growing segment of our chemistry orders. And most notably, several of our key U.S. pharmaceutical customers are now placing a substantial percentage of their consumable orders through c.shop(TM)."

More Than Just Online Transactions

Waters' c.shop(TM) links scientists to chromatography and mass spectrometry applications and technical content. This further enhances the customer's productivity because the site is tightly integrated into Waters worldwide enterprise information network where buyers can check product availability, order status, delivery timetables, and customer-specific pricing. Initial registration for first-time purchasers is required to place orders. The site permits both purchase order and credit card transactions (where applicable). Criteria-based product searches, order confirmation via email, order history tracking, and price reflecting individual corporate discounts, make the site especially powerful and user friendly. Frequently ordered parts can be saved as "Favorites", making the reordering process even easier. Various delivery options are available. The site is available for use 24 hours, seven days a week.

About Waters Corporation

Waters Corporation holds worldwide leading positions in three complementary analytical technologies - high performance liquid chromatography, thermal analysis and mass spectrometry - which account for $3.5 billion in annual revenues of the $18 billion analytical instrument total.

Waters, c.shop, and Waters Quality Parts are trademarks of Waters Corporation.

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CONTACT: Waters Corporation
Brian Mazar
508-482-2193